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How 111beet Handles Your Personal Information

When you open an account with us and connect your bKash, Nagad or Rocket wallet, you share personal data — and we take that seriously. This policy sets out exactly what we collect, why we collect it, and what rights you hold over it.

Account data protectionbKash, Nagad, Rocket wallet privacyYour right to access and deleteNo data sold to third partiesContact us any time
111beet How 111beet Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to review, correct or remove the data we hold on your account, contact our support team directly. We handle privacy requests separately from general account queries so your case gets the right attention. Response times depend on request complexity, but we acknowledge every message.

Live Chat Open the chat widget on any page while logged in. Describe your privacy request clearly and a support agent will route it to the right team.
Email Support Send your data request or privacy concern to our support email. Include your registered phone number so we can locate your account quickly.
Account Help Centre Log in, go to Account Settings, and use the Help section to submit a formal data access or deletion request directly from your profile.
DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

Security and data handling are built into every step of the account journey — from the moment you verify your mobile wallet to the point you request a withdrawal. Here is how we approach each area.

Account Security

Your account is protected by OTP verification tied to your registered mobile number. We do not store wallet PINs, and login sessions expire after inactivity to reduce exposure on shared devices.

Cookies and Session Data

We use functional cookies to keep you logged in and remember your preferences. Analytics cookies help us understand which sections of the site you use most — you can adjust cookie settings in your browser at any time.

Data Retention and Deletion

Account data is held while your account is active. Once you request closure, we retain records only as long as our legal obligations require, then delete or anonymise the rest. Submit deletion requests via live chat or email.

Third-Party Access

Payment processors handling bKash, Nagad and Rocket transactions receive only the data needed to complete your deposit or withdrawal. We do not sell your personal information to advertisers or data brokers.

Common Questions About Your Data on 111beet

These are the questions we hear most often about how your personal information is handled. If your question is not covered here, reach out through live chat or email and we will respond directly.

We collect your name, phone number, email address and the payment method you link — such as bKash, Nagad or Rocket. Transaction references from deposits are also logged to verify your account credits.

Yes. Submit a data access request through Account Settings or contact support via live chat. We will compile the data we hold and share it with you in a readable format within a reasonable timeframe.

Send a deletion request through live chat or email with your registered phone number. We process deletions after account closure and retain only what our legal obligations require before removing the rest.

Only the payment processor handling your transaction receives relevant data, and only what is needed to complete the transfer. We do not share wallet information with advertisers or any unrelated third party.

We use functional cookies to maintain your login session and analytics cookies to understand site usage. You can disable non-essential cookies in your browser settings without affecting your ability to log in.

The policy applies to accounts we service, but access to the platform and the specific data rights available to you depend on your local law and the eligible regions we operate in at any given time.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.